Effective Date: March 10, 2026
Premier Behavioral Health Services ("we", "us", or "our") operates the following website (hereinafter referred to as the "Service"):
www.pbhsohio.com
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from this ink: TERMS AND CONDITIONS.
Definitions
Service - Service is the www.pbhsohio.com website operated by Premier Behavioral Health Services.
Personal Data - Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data - Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies - Cookies are small files stored on your device (computer or mobile device).
Information Collection and Use
Website Inquiry Forms
Our website includes forms that allow individuals to submit inquiries about services. Information submitted through these forms may include contact information and service interests so that our staff can respond to inquiries and assist individuals in connecting with appropriate services.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
Email address
First and last name
Phone number
Information submitted through website inquiry forms
Cookies and Usage Data
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to help the website function properly and improve user experience. Cookies are small data files stored on your device when you visit a website.
Cookies used on this website may include:
Session cookies, which allow the website to function properly during your visit.
Preference cookies, which remember user settings and preferences.
Security cookies, which help maintain the security of the website.
These cookies may be set through our website hosting platform, Squarespace. Squarespace may use cookies to support website functionality and basic analytics.
You can instruct your browser to refuse cookies or indicate when a cookie is being sent. However, some portions of the website may not function properly without cookies.
Use of Data
Premier Behavioral Health Services may use information collected through the website for the following purposes:
To provide and maintain our website and related services
To notify users about changes to the website or services
To allow users to participate in interactive features of the website when they choose to do so
To respond to inquiries and provide support
To gather analysis or information that helps improve the website and user experience
To monitor website usage and performance
To detect, prevent, and address technical issues
To comply with applicable legal or regulatory requirements
Data Processing and Storage
Information collected through this website may be processed or stored on systems operated by our website hosting provider, Squarespace. These systems may be located outside of your state or local jurisdiction.
By submitting information through this website, you acknowledge that your information may be processed and stored on these systems.
Premier Behavioral Health Services takes reasonable administrative, technical, and physical measures to help protect the security of information submitted through the website.
Disclosure of Data
Legal Requirements
Premier Behavioral Health Services may disclose Personal Data if required to do so by law or in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of Premier Behavioral Health Services
Prevent or investigate possible wrongdoing related to the website
Protect the personal safety of website users or the public
Protect against legal liability
Security of Data
The security of your information is important to us. We use reasonable administrative, technical, and physical safeguards to help protect information submitted through our website.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Service Providers
We may use third-party companies and service providers to support the operation of our website and services. These service providers may process or store information on our behalf in order to provide services such as website hosting, form processing, analytics, or telehealth services.
Examples of service providers used by Premier Behavioral Health Services include:
Squarespace for website hosting and website forms
Doxy.me for telehealth services
JotForm for provider referral submissions
These third parties may have access to information only as necessary to perform these services and are expected to maintain appropriate safeguards for the information they process.
Analytics
Our website may use analytics tools to help us understand how visitors interact with the website and improve its performance. These analytics tools may collect information such as pages visited, time spent on pages, and general usage patterns.
Analytics services may be provided through our website hosting platform, Squarespace, which may use its own analytics technologies to provide website performance data.
Links to Other Sites
Our website may contain links to third-party websites or services that are not operated by Premier Behavioral Health Services. If you click on a third-party link, you will be directed to that third party’s website.
We are not responsible for the content, privacy practices, or policies of any third-party websites. We encourage you to review the privacy policies of any external sites you visit.
Children's Privacy
Our website is intended for individuals seeking information about behavioral health services. Personal information submitted through the website may include information provided by adults or by minors as permitted under applicable law.
Under Ohio law, certain minors may consent to outpatient mental health services without parental consent in specific circumstances. When appropriate, additional consent from a parent or legal guardian may be required depending on the situation and applicable legal requirements.
We do not knowingly collect personal information from children in a manner inconsistent with applicable laws. If a parent or guardian believes that a minor has provided personal information through the website inappropriately, they may contact us and we will take reasonable steps to address the concern.
Changes to This Privacy Policy
Premier Behavioral Health Services may update this Privacy Policy from time to time. When changes are made, the updated Privacy Policy will be posted on this page and the effective date will be updated.
You are encouraged to review this Privacy Policy periodically to stay informed about how information collected through the website is used and protected.
Contact Us
If you have any questions about this Privacy Policy, you may contact us:
Premier Behavioral Health Services
8701 Mentor Avenue
Mentor, Ohio 44060
Email: info@pbhsohio.com
Phone: (440) 266-0770